What skills does a dental office manager need to have? He or she needs to have all of the skills
necessary to free up the dentist for doing what's in their primary skill
set.
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| A dental office manager frees up the dentist to do their job |
What Skills Does a Dental Office Manager Need to Have?
Let's face it. A dentist's job isn't easy. A dentist must focus their efforts on braces, teeth cleaning, and cavities. With some dental practices being extremely busy, it doesn't leave a lot of time for administrative work. With that said, who does the dentist turn to? Why, the dental office manager of course.A dental office manager must make sure that the practice runs smoothly. That includes coordinating all the support personnel from the dental billing assistant to the dental hygienist. A dental office manager also has to determine what equipment and software to buy, as well as mundane tasks such as stocking the office supply cabinet, working with suppliers and vendors, and also scheduling.
What Sort of Education and Experience Does a Dental Office Manager Need?
The most important thing for a dental office manager to have above education is experience or related experience. As far as education, it depends on the practice. Some places want a GED or a high school diploma. Other places want that plus a couple of years of college.In addition to some basic familiarity with dental procedures, a dental office manager needs management skills, customer service, billing, and of course how to run office machinery such as the computer and the software in it. A dental office manager needs to be able to communicate effectively, both in written form as well as verbally. Managers of dental offices also need some understanding of basic health and safety rules, particularly in light of the business being medical in nature.
Above all else, a manager will need to figure out a balance between how to run the dental office efficiently and the needs of the dentist, the patients and the staff. That's how to run a dental practice.
For more information on how to run a successful dental practice, be sure to read part one and part three as well.
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